Help Center

 
 SHIPPING TIMES
Order processed within 24 hours 
USA (7 - 17 days for shipping)
(Canada 1- 4 Days)
World Wide (10 - 25 days for shipping)
 
REFUND POLICY
Hopefully all of our products become an immediate relief for you, but if for some reason there is an issue or concern, we accept all returns/exchanges. Ultimately, we want to make sure you’re completely satisfied with your purchase and we’re happy to help any way we can!

Shoot us an email at Help@SimplyHandMade.ca
To read more CLICK HERE!
 
TERMS OF SERVICE
This website is operated by SimplyHandMade. Throughout the site, the terms “we”, “us” and “our” refer to SimplyHandMade. SimplyHandMade offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. To read more CLICK HERE!
 
PRIVACY POLICY
Our Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.SimplyHandMade.ca to read more CLICK HERE!
 
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! We will send you a new package with quicker shipping and full tracking. Please see our refund and return policy for when these might be applicable to shipping situations.